Al Raqis

At Al Raqis Corporate Services Provider, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or interact with us in connection with our corporate services, business setup, visa assistance, and PRO services in the United Arab Emirates. By accessing our website or using our services, you agree to the practices described in this Policy.

Who We Are

Al Raqis Corporate Services Provider is a UAE-based consultancy offering end-to-end business setup, visa services, government liaison, and PRO solutions. Details of our services are available on our website. We are the data controller responsible for the personal information collected through our website and service engagements.

If you have any questions or concerns regarding your personal data, you may contact us at info@alraqis.com.

Personal Data We Collect

We collect personal data that is necessary to deliver our services effectively. This may include, but is not limited to:

Full name, residential address, email address, and phone number
Date of birth, nationality, and marital status
Passport details, Emirates ID, visa information
Educational qualifications, professional credentials, and employment history
Business-related information required for company formation or compliance

We may also collect non-personal or anonymized data such as IP addresses, browser type, cookies, and website usage analytics.

In certain cases, we may receive personal information from third-party sources, including government authorities, regulatory bodies, banks, or verification agencies. If you provide information about third parties, you confirm that you have obtained their consent to share such data.

How We Collect Personal Data

Personal data may be collected through:

Email, phone calls, WhatsApp, or online contact forms
Engagement of our services and submission of required documentation
Interactions with UAE government departments and regulatory authorities
Use of our website, where cookies and similar technologies may be used

Use of Personal Data

We use your personal data for legitimate business purposes, including:

Providing and managing corporate, visa, and PRO services
Client onboarding, communication, and documentation processing
Legal, regulatory, and compliance checks (including AML and KYC requirements)
Payment processing and record keeping
Improving service quality, website performance, and customer experience
Preventing fraud and ensuring data security

We do not use your personal data for automated decision-making or profiling beyond what is required for lawful and operational purposes.

Disclosure of Personal Data

Your personal data may be shared only when necessary, including with:

Authorized internal staff and affiliated entities
Third-party service providers such as IT vendors, auditors, translators, or consultants
UAE government authorities, free zones, banks, regulators, courts, or law enforcement agencies, where legally required
Prospective buyers or partners in the event of a merger, acquisition, or business restructuring

All third parties are required to handle your data securely and in accordance with applicable laws.

Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data, including:

Secure servers and encrypted data storage
Restricted access to authorized personnel only
Employee confidentiality obligations
Periodic security reviews and risk assessments

These measures are designed to protect your data against unauthorized access, loss, misuse, or disclosure.

Your Rights

Subject to applicable UAE laws, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete information
Request deletion of data that is no longer required
Object to or restrict certain processing activities
Request a copy of your data in a machine-readable format
Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at info@alraqis.com, along with appropriate proof of identity.

Marketing Communications

If you receive marketing or promotional communications from us, you may opt out at any time by using the unsubscribe link provided or by contacting us directly at info@alraqis.com.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You may manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfill service obligations, comply with legal and regulatory requirements, or resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal obligations. Updated versions will be published on our website. Where changes are significant, we may notify you through appropriate communication channels.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:

Al Raqis Corporate Services Provider

📧 info@alraqis.com